Last updated October 13, 2026

Refund policy

Chimney Top Digital Services is the trading name of Steven Michael Barber, a sole proprietorship based in Tennessee. This policy covers everything you buy from Chimney Top Digital Services on our website: subscriptions to our web apps and to browser extension Pro plans, monthly or annual, and one-time purchases such as our spreadsheet templates and extension lifetime licenses. Each product's own terms include the same refund rule.

14-day refund

If you are not happy for any reason, email support@chimneytopdigital.com within 14 days of your first charge and we will refund it in full, no questions asked. The first charge means your first payment for a product: the first period of a subscription, or the one-time price of a lifetime license or other one-time purchase. To stop later renewals, cancel at any time. Renewal payments and later purchases are not covered by this refund. A full refund ends the plan when the refund is made.

What this means for each kind of purchase

• Monthly and annual subscriptions. The first payment of a subscription can be refunded in full within 14 days. Later renewal payments, monthly or yearly, are not refunded under this policy. You can cancel at any time to stop future renewals; access continues to the end of the period you have paid for. If you choose a yearly plan, we email you a reminder 30 days before each yearly renewal.
• One-time purchases. For a spreadsheet template, a template bundle or an extension lifetime license, the one-time price is the first charge and can be refunded in full within 14 days of buying. A refunded extension license key stops working.

How to ask for a refund

Email support@chimneytopdigital.com within 14 days of your first charge, from the email address you bought with, and tell us which product it is for. The receipt number from your Stripe receipt helps us find the purchase quickly. You don't need to give a reason.

Payments are handled by Stripe

Stripe is the merchant of record for all our orders: it takes the payment, charges any sales tax, sends your receipt and invoice, and issues refunds. We never see your card. When you ask us for a refund, we issue it through Stripe.

The charge appears on your statement as LINK.COM* CHIMNEY TOP (the exact text depends on your bank).

Purchases in app stores

Purchases made inside a store app are billed by Apple or Google and follow that store's refund rules; ask the store for a refund.

Where we sell

Paid plans on our website are not currently available in the EU, the EEA or the UK.

Contact

Questions about refunds: support@chimneytopdigital.com. Postal address and legal notices: Chimney Top Digital Services, 9169 W State St #2913, Garden City, ID 83714, USA.